In an increasingly tech-focused world, most people will need to have their devices repaired at some point.
That’s where Ali Khan and his new business come in.
The entrepreneur opened Tech Repair Guys last month at 113 Mill St. – the space formerly occupied by the Georgetown Pharmacy. Its location is perhaps appropriate as Khan will diagnose and cure all that ails the electronics of his customers, including smartphones, tablets, computers (laptops or towers), video game consoles and watches (smart and conventional).
Other goods such as card readers are also available to purchase. Mansoor Tanweer/HaltonHillsToday
“I specialize in MacBooks,” noted Khan.
The shop also sells small accessories like card readers, chargers and phone cases, and offers printing services and passport photos.
As the business is in its early days, Khan and his wife run the shop on their own, with plans to hire up to three more employees to build a roster of repair people.
“Apple at Square One (Mississauga) – I don’t know how they know of us, but they have sent so many customers to our store,” Khan said in speaking of the increasing demands placed on the shop.
Khan firmly believes in the growing movement known as “the right to repair.” As the name suggests, advocates are calling on companies and governments to make it easier to repair devices. There’s an imbalance between the availability of spare parts for the two biggest smartphone manufacturers, Samsung and Apple.
While Samsung makes its parts and repair manuals relatively available, Apple does not. The company’s products like iPhones and MacBooks have been named “some of the most repair-unfriendly devices on the market.”
Federal Bill C-244 is one remedy that will allow Canadians to access device data for the purposes of diagnosis, maintenance and repair.
“I thoroughly believe in the right to repair,” Khan said.
Khan, who was born in Karachi, Pakistan, did his masters in fashion and design at the Savannah College of Art and Design in Georgia, USA. In 2018, he moved to Canada. Two years later, he started a tech repair shop in Brampton called MobiPC Wireless.
During a visit to Georgetown’s Silvercreek Socialhaüs, he saw the appeal of the downtown and fell in love with the community.
For more information, visit TechRepairGuys.ca.
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